A: Low MOQ, 1pc for sample checking is available . Q2. Can I have a sample order for led light?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable. Q3. What about the lead time?
A: Sample needs 3-5 days, mass production time needs 1-2 weeks for order more quantity Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx,EMS or TNT. It usually takes 7-15 days to arrive. Airline and sea shipping also can optional.
Q5. How to proceed an order for led light?
A: Firstly let us know your requirements or application. Secondly We quote according to your requirements or our suggestions. Thirdly customer confirms the samples and places deposit for formal order. Fourthly We arrange the production.
Q6: Do you offer guarantee for the products?
A: Yes, we offer 1-3 years warranty to our products.
Q7: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than0.2%. Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defec tive batch products, we will repair them and resend them to you or we can discuss the solution including r e-call according to real situation.
